Important Announcement: Team WIPL Annual outing - 26th January 2018

Dear Customers, WIPL office will remain closed on Friday, 26th January 2018, as Team WIPL will be away for its Annual Retreat & India's Republic Day Celebration. We have planned this outing in order to rejuvenate the team spirit and to mark the success of the great work the team has done in the past year. This will also help us to renew our ... Read More »

25th Jan 2018
Diwali Holiday Announcement - October 18 till October 20, 2017.

Dear Customer,WIPL Team would be on Diwali holidays between October 18 till October 20, 2017.  Although our monitoring team and helpdesk would be staffed for emergency issues like server down or domain expiration issues, other departments like the regular Technical support, Billing, Sales & Phone support would not be available. Kindly bear ... Read More »

18th Oct 2017
Introduction of Goods and Service Tax (“GST”) : Your action requested

Dear Customers,   As you might be aware, the taxes system will change with the launch of GST and all businesses are expected to be ready for roll out of GST by 1st July 2017. Due to this there will be certain changes in WIPL’s billing system.   Collecting GSTIN   GST has a strong reporting model for the tax collected. For this, each ... Read More »

27th Jun 2017
[RESOLVED] Network issue at Chicago and Phoenix datacentres

Hello,We are experiencing Network issue at our Chicago and Phoenix datacentres. You might see intermittent connection drop outs & server/website not accessible issues for a while. Our DC techs are working over the cause of this issue and we expect it to be resolved shortly.Inconvenience caused is deeply regretted.Thanks,Team WIPL Read More »

19th Dec 2014
Important Announcement: Migration of MSSQL 2000 Server and MSSQL2005 upgrade to MSSQL 2008.

Server Name : MSSQL.DNSRACKS.COMServer Type : MSSQL 2000 and MSSQL 2005Maintenance Window : 3 - 6 HoursScheduled Time : Sep 27, 2014 - 8:00 PM - 2:00 AM IST (GMT 5.30 +)Dear Valued Customers,In order to ensure our hosting environment improve with newer MSSQL technology, we have decided to upgrade MSSQL 2005 Database Server into MSSQL ... Read More »

19th Sep 2014
[RESOLVED] Issue With SmarterMail Service on Shark Mail Server

Dear Customers, We are seeing an issue with the primary hard drive of the Shark Mail Server which started giving some file system errors and is beyond recovery. We have to order for the system restore and the machine is in the process of being restored on a new drive. Once the system is online with a new drive we shall start restoring the data ... Read More »

28th Aug 2014
Raksha Bandhan Holiday Announcement - Aug 10, 2014

Dear Customers,In India, festivals are the celebration of togetherness, of being one of the family. Raksha Bandhan is one such festival that is all about affection, fraternity and sublime sentiments. It is also known as Raksha Bandhan which means a 'bond of protection'. This is an occasion to flourish love, care, affection and sacred feeling of ... Read More »

8th Aug 2014
Bear Server Issue

Server Name : Server Type : Linux/Cpanel/WHM Currently the bear server is running FSCK as the host machine went irresponsive due to sudden spike in load on the server and we had to reboot the server. Server is currently running FSCK, the ETA for the server to be online is around 30 -60 minutes. Thanks, Tech Support Read More »

11th Apr 2011