Server Migration - Saturn & Mars Servers on February 16, 2020

Dear Clients, We'll be migrating the server Saturn & Mars where your reseller account is hosted to new machines:Why the Migration: We are seeing performance issues on both these servers and hence migrating the sites to upgraded machines.  Servers Impacted: Mars.DNSRACKS | Saturn.DNSRACKSMigration Start Date ...

IMPORTANT - Change in Phone extensions for Sales, Support & Billing

Dear Customers,Our phone line upgradation has been completed, we are glad to inform that now all our departments can be accessed with a single digit extension. Please follow the revised extension numbers hereafter : To speak to our SALES department, please dial 1 instead of 111To speak to our SUPPORT department, please dial 2 instead of ...

IMPORTANT ANNOUNCEMENT - Maintenance & upgradation of Phone lines on 8th February 2020

Dear Customers, Our Telco would be carrying out maintenance on our phone lines and Epabx systems on Saturday 8th Feb between 11 AM till 8 PM GMT 5.30+. Due to this, our phone lines would not be operational and phone support would not be available between 11:00 AM (IST) till 8:00 PM (IST GMT 5.30+), however, our web based ticket system will be ...